Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

Personal Information

• Name and email address
• Account credentials and profile information
• Payment and billing information
• Communication preferences
• Support requests and correspondence

Usage Information

• Content you create, upload, or publish
• Social media account connections and permissions
• Usage patterns and feature interactions
• Device information and IP addresses
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to provide, maintain and improve our services:

• Provide and operate the auto-social.io platform
• Process payments and manage subscriptions
• Generate AI-powered content based on your preferences
• Connect and manage your social media accounts
• Send important updates and notifications
• Provide customer support and respond to inquiries
• Analyze usage patterns to improve our services
• Ensure security and prevent fraud
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our platform, including payment processors, cloud hosting providers and analytics services.

Social Media Platforms

When you connect your social media accounts, we share content and data as necessary to publish posts and retrieve analytics on your behalf.

Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights and safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Secure data centers and infrastructure
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy:

• Account information: Until you delete your account
• Content and posts: As long as you maintain your account
• Payment information: As required for tax and legal purposes
• Usage data: Typically 2-3 years for analytics purposes
• Support communications: Up to 3 years

You can request deletion of your data at any time by contacting us.

6. Your Rights and Choices

In accordance with the GDPR and French data protection laws, you have the following rights:

Access and Portability

You can access and download your personal information through your account settings or by contacting us.

Correction and Updates

You can update your account information and preferences at any time through your dashboard.

Deletion

You can delete your account and request removal of your personal information. Some information may be retained for legal or legitimate business purposes.

Marketing Communications

You can opt out of marketing emails by clicking the unsubscribe link or updating your communication preferences.

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience and analyze usage:

• Essential Cookies: Required for basic functionality
• Analytics Cookies: Help us understand how you use our service
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used for targeted advertising (with consent)

You can control cookie settings through your browser preferences. Disabling certain cookies may affect functionality.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

• Standard contractual clauses approved by the European Commission
• Adequacy decisions by relevant data protection authorities
• Certification schemes and codes of conduct

9. Children's Privacy

Our service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

For EU residents, you also have the right to lodge a complaint with your local data protection authority (in France: CNIL - Commission Nationale de l'Informatique et des Libertés).